Returns & Refunds
Our Return Policy
We want you to love every product you receive from Kitchen Heaven. If you're not completely satisfied, we accept returns within 30 days of delivery.
Eligibility
- Items must be unused and in their original packaging.
- Items must be returned within 30 days of the delivery date.
- Sale items and gift cards are non-refundable.
How to Start a Return
- Email us at divittisnenko5@gmail.com with your order number and reason for return.
- We'll send you return instructions within 1-2 business days.
- Ship the item back using a trackable shipping method.
- Once we receive and inspect the item, we'll process your refund.
Refunds
Refunds are issued to your original payment method within 5-7 business days of receiving your return. You'll receive an email confirmation once your refund has been processed.
Damaged or Incorrect Items
If you received a damaged or incorrect item, please contact us immediately at divittisnenko5@gmail.com with a photo and your order number. We'll make it right at no cost to you.
Questions?
Reach us through our Contact page and we'll be happy to help.